Financial services & insurance

Bank of Melbourne — creating a local conversation

Crafted a local, personal tone across customer communications.

At a glance
  • Client: Bank of Melbourne
  • Sector: Financial services & insurance
  • Service: Customer Communications & Content
Bank of Melbourne — creating a local conversation case study image
The objective

Bank of Melbourne wanted communications that felt local and personal.

What we did

We crafted a local, conversational tone across customer communications.

More local, engaging communications that strengthened the customer relationship.

Want a result like this?

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