Financial services & insurance
BT — advising the advisors
Improved the tools and guidance available to financial advisers.
At a glance
- Client: BT
- Sector: Financial services & insurance
- Service: People, Capability & Workforce

The objective
BT needed to better support and enable its financial advisers.
What we did
We improved the tools, knowledge, and guidance available to advisers.
The result
Better-supported advisers and improved advice quality.
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