Utilities & energy

Hunter Water — automation returns capacity

RPA automation returned $300,000 of FTE capacity.

At a glance
  • Client: Hunter Water
  • Sector: Utilities & energy
  • Service: AI, Knowledge & Automation
Hunter Water — automation returns capacity case study image
The objective

Manual processing consumed significant staff capacity at Hunter Water.

What we did

We deployed RPA automation to remove repetitive manual processing.

$300,000 of FTE capacity returned to higher-value work.

Want a result like this?

Start with a Service Health Workshop to find your highest-value opportunity.