Utilities & energy
Hunter Water — automation returns capacity
RPA automation returned $300,000 of FTE capacity.
At a glance
- Client: Hunter Water
- Sector: Utilities & energy
- Service: AI, Knowledge & Automation

The objective
Manual processing consumed significant staff capacity at Hunter Water.
What we did
We deployed RPA automation to remove repetitive manual processing.
The result
$300,000 of FTE capacity returned to higher-value work.
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