Government & public administration

MarkerSpace — service design

Engaging soldiers in innovation for national security through service design.

At a glance
  • Client: MarkerSpace
  • Sector: Government & public administration
  • Service: Customer Experience Design
MarkerSpace — service design case study image
The objective

A defense innovation program needed to engage soldiers in innovation supporting national security.

What we did

We applied human-centered service design to involve soldiers directly in the innovation process.

Soldiers actively engaged in innovation for national security.

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