Government & public administration
MarkerSpace — service design
Engaging soldiers in innovation for national security through service design.
At a glance
- Client: MarkerSpace
- Sector: Government & public administration
- Service: Customer Experience Design

The objective
A defense innovation program needed to engage soldiers in innovation supporting national security.
What we did
We applied human-centered service design to involve soldiers directly in the innovation process.
The result
Soldiers actively engaged in innovation for national security.
Want a result like this?
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