Public health & human services
NSW clinical documentation digitization strategy
Created the roadmap toward a paper-lite clinical information system across NSW Health.
At a glance
- Client: eHealth NSW
- Sector: Public health & human services
- Service: Service Strategy & Transformation

The objective
eHealth NSW needed a statewide strategy to reduce variation in scanning workflows and support an integrated, paper-lite clinical information system.
What we did
We assessed the current state, consulted across eHealth and local districts, and produced future-state requirements and a roadmap for scanning into the eMR.
The result
A detailed strategy and roadmap to reduce hybrid records and improve access to timely, high-quality clinical information.
Want a result like this?
Start with a Service Health Workshop to find your highest-value opportunity.