Public health & human services

NSW clinical documentation digitization strategy

Created the roadmap toward a paper-lite clinical information system across NSW Health.

At a glance
  • Client: eHealth NSW
  • Sector: Public health & human services
  • Service: Service Strategy & Transformation
Digital health record screen for the NSW clinical documentation digitization strategy case study
The objective

eHealth NSW needed a statewide strategy to reduce variation in scanning workflows and support an integrated, paper-lite clinical information system.

What we did

We assessed the current state, consulted across eHealth and local districts, and produced future-state requirements and a roadmap for scanning into the eMR.

A detailed strategy and roadmap to reduce hybrid records and improve access to timely, high-quality clinical information.

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