Health systems & hospitals

NSW Health — independent hospital procedures review

Provided independent assurance on hospital procedure compliance and improvement opportunities.

At a glance
  • Client: NSW Health
  • Sector: Health systems & hospitals
  • Service: Service Strategy & Transformation
Hospital staff planning workflow improvements for the NSW Health procedures review case study
The objective

NSW Health needed an independent review of selected hospital procedures to assess compliance and identify practical improvements.

What we did

We researched the relevant standards, built a structured review tool, and completed onsite and follow-up reviews across large hospitals.

Independent assurance for the Ministry plus comparative findings and recommendations for ongoing monitoring and better practice.

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