Government & public administration
Service NSW — contractor augmented workforce
Augmented the workforce with skilled contractors to meet demand at pace.
At a glance
- Client: Service NSW
- Sector: Government & public administration
- Service: People, Capability & Workforce
The objective
Service NSW needed to scale its workforce quickly with skilled people without compromising service.
What we did
We provided an augmented, contracted workforce aligned to demand and service standards.
The result
Workforce capacity met at pace while protecting service quality.
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