Government & public administration

Service NSW — customer experience consulting & design

CX consulting and design to help Service NSW transform services for the community.

At a glance
  • Client: Service NSW
  • Sector: Government & public administration
  • Service: Customer Experience Design
Service NSW — customer experience consulting & design case study image
The objective

Service NSW wanted to transform its services to better meet community needs.

What we did

We provided customer-experience consulting and service design to reshape priority services around residents.

Improved, more accessible services for the people of NSW.

Want a result like this?

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